Refund policy

Refund Policy

All sales are final. We do not offer refunds or exchanges.

Apparel
Slight variations in print placement, color, and wash texture are normal and are not considered defects. All sizes are listed on the product page, so check the size chart before ordering. We can’t exchange for size.

Parts and Accessories
Check fitment before ordering. If you’re not sure a part will fit your bike, message us at info@cadenscoots.com before you buy. We can’t accept returns for fitment issues.

Damages and Defects
Please inspect your order as soon as it arrives. If your item is defective or damaged in transit, or you received the wrong item or size, email info@cadenscoots.com within 14 days of delivery. Include your order number and clear photos of the issue. We’ll review it and send a replacement to the original shipping address.

Replacements are subject to availability. If the item is no longer available, we’ll refund that item.

Wrong Address
We ship to the address entered at checkout. If an order comes back to us because of an incorrect or incomplete address, we can reship it at your cost. Please double-check your address before completing your order.

Questions
Email us at info@cadenscoots.com.